How to disagree better

Minson, Julia2026

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Summary

We are in a disagreement crisis. The average person would rather go to the dentist than have a twenty-minute conversation with someone that they strongly disagree with. Yet disagreement is both inevitable and essential for everything from navigating decisions at home to running innovative and agile companies to governing democratic societies. Here, Julia Minson brings to bear her decades of research into understanding the psychology of disagreement and its relevance to negotiations, conflict resolution, and decision-making, revealing the hidden skill that all the best mediators and negotiators share: displaying receptiveness to opposing views. The science shows that receptive individuals don't just fight less, they also get more done - they are better decision-makers, better peacemakers, and yes, better influencers than the rest of us.