Salesforce.com for dummies
Kao, Liz2016
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This title shows sales people, marketers, and customer service representatives how to harness the power of Salesforce.com to enhance productivity, improve customer relations and boost sales. It covers keeping track of contacts, understanding customers and competitors, and creating a sales forecast.
Main title:
Edition:
Sixth edition / Liz Kao, Jon Paz.
Imprint:
Hoboken, New Jersey : John Wiley & Sons, Inc., 2016.
Collation:
456 pages : illustrations
Notes:
Previous edition: published as by Tom Wong, Liz Kao, and Matt Kaufman. 2014.Includes index.
ISBN:
9781119239314 (pbk)
Dewey class:
658.812658.812 KAO
Language:
English
Added title:
BRN:
1163997
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